In April 2017 five community members from Jukil Community Lodge in Bolivia travelled to Cusco, Perú as part of a week-long internship program supported by Planeterra. The trip’s purpose was to contribute to the strengthening of their knowledge about social enterprise management in the tourism industry, to exchange good practices between the communities, and also to provide the necessary tools to improve their tourism program. This experience allowed unique indigenous groups from different countries to interact and learn more about one another’s culture. With many of the community tourism leaders in Bolivia never travelling before, it was an experience of a lifetime to see a new culture from a traveller’s perspective.
The intern group included one community leader, the lodge manager, two women, and a youth leader. Before travelling, the interns took part in workshops to imagine the communities that they would visit, as well as how they envisioned their own own community enterprise growing in the coming years.
The interns lived as travellers for two days to understand how tourists feel in other countries and to experience the local services. Another day was spent learning about community tourism operations, and one day spent having meetings with other community leaders to better understand how they are managing their tourism business through training modules provided by the Planeterra field team. The interns also visited the G Adventures local office in Cusco – giving them a better overview of the logistics that go behind an effective tourism program.
It was an amazing trip because some community members had never travelled before, and they were feeling nervous, shy, and excited to see and talk with their peers for first time. After the internship experience, they were able to communicate their experiences to the rest of their community: Interns presented what they learned with the help of facilitators showing photographs and videos to convey what they learned.
They worked all together on a plan to improve their community business; including a list of possible actions and needs for the community. These plans are being used to create a robust improvement plan to better the services provided at Jukil Community Lodge in the future.
The internship program provided community leaders with a space for sharing experiences and lessons learned for their community enterprises, and to reflect on challenges and opportunities. It also provided an opportunity to analyze and understand tourism dynamics and the potential impact on the social, cultural, economic and environmental dimension of community life.
As manager for the region, Joel Callanaupa stated that “Seeing their smiles and excited conversations with other communities Planeterra works with, as well as the interaction between distinct indigenous communities, was incredibly meaningful, and unforgettable.”