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PLANETERRA LAUNCHES ONLINE RESOURCE TO STRENGTHEN COMMUNITY TOURISM BUSINESSES

Planeterra partners receive webinar kick-off training in wake of COVID-19

As the COVID-19 pandemic continues, halting the global tourism industry, local communities who rely on tourism for income are being severely impacted. Working with some of the most impoverished communities in the world, Planeterra Foundation is releasing emergency grants to those most in need across their 85 projects, which supports the livelihoods of 65,000 individuals globally.

The COVID-19 pandemic shocked the world and threw the global tourism industry into a tailspin. With flights grounded and airports empty, community tourism businesses around the world who rely on international travellers for revenue, are struggling to survive.

Planeterra launched the Turn Travel Into Impact from Home emergency fundraising campaign at the end of March, when it became clear the pandemic was going to negatively impact projects around the world who were going to see a drastic reduction in business for the foreseeable future. At the same time, the team sent out a needs assessment survey, which asked all 85 projects to describe the challenges they were facing. Part of this survey also asked businesses what kind of assistance they needed in terms of coaching and training.

“We saw through responses to our needs assessment survey, that our partners really wanted business planning support,” explains Planeterra Program Manager Rhea Simms, who led the Planeterra Learning Hub project. “They were all thinking, at a time without travellers, about how they could diversify their business, perfect their current experiences, and maybe prepare new ones for when travel returns.”

With these training needs in mind, the Planeterra Learning Hub was built around a series of training modules meant to assist Planeterra’s projects around the world. Seventeen years of community tourism experience was systematically collected and published in a privately accessible site accessible to the employees of local businesses across six continents. The purpose of the site is to allow Planeterra’s partners to improve their tourism experiences, explore new areas of potential income, better market their organizations, and improve their financial and human resource management, all leading to their ability to scale their impact in the future.

The site was launched with much anticipation on June 25th, filled with approximately 30 different topics and about 50 worksheets, templates, and videos in two languages. The launch was made official by the participation of about 38 Planeterra project partners in two webinars – in English and in Spanish – conducted by the Planeterra team.

“We see it so often – the challenges our community partners experience in rural India are often not that different than what we see in beautiful Zimbabwe. It was time to bring these stories to light and allow for more cross learning from our diverse partners,” says Simms.

The launch was overwhelmingly successful, with testimonials from projects already rolling in. “I am sure this will be very helpful in many ways for our project,” commented Jose Vargas from Life Monteverde in Costa Rica. “I really liked that Planeterra is always innovating and supporting the projects,” added Ofelia from Mi Cafecito.

As the weeks go on, the Planeterra team will continue to host webinars on various topics in both English and Spanish for their partners, with the goal to translate the resources into even more languages. The Community Development Specialist team, who work regionally to support Planeterra’s projects, will also assist partners and guide them through the Learning Hub.

“Our global team will be following up with projects to make sure they’re getting the most out of the Planeterra Learning Hub,” says Simms. “It’ll ensure our partners come back even stronger when travel starts again, and will make them more resilient in the future.”

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About Planeterra

Planeterra is committed to turning travel into impact by helping local communities earn an income from tourism. It is a non-profit organization created in 2003 by G Adventures’ founder, Bruce Poon Tip and was started with the purpose of connecting underserved communities to opportunities in the travel industry. Planeterra helps local organizations and communities use tourism as a catalyst to improve people’s lives, protect their natural environments, and celebrate their culture. For more information please visit www.planeterra.org

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